A digital punch card does exactly what the paper punch card did, and adds what it never could: it does not tear, it reminds the customer by itself, and it leaves the business a real customer list.
A digital punch card is the familiar punch card without the cardboard: the customer collects stamps on a card kept in the phone's wallet, and after a number of stamps the business decides on, they get the reward. The count is kept in the business's system, so it is not lost along with the card.
Two ways, both in seconds. Staff open the scan screen in any browser and scan the barcode on the customer's card, or the customer taps their phone on an NFC tag sitting on the counter. There is no dedicated till and no device to buy.
The card is scanned against the system, not against the device, so a screenshot of a card is worth nothing. An NFC tag signs every tap with a unique key and a rising counter, so a copy of an old tap is refused. A stamp added by hand is recorded separately from an ordinary one, and you can see who added it and when.
You look them up by phone number, find the card and stamp it. The customer does not lose a stamp because their phone stayed in the car, and the movement is recorded exactly like an ordinary scan.
A paper card costs money to print, tears, gets left at home, and tells you nothing: not how many customers opened one, not how many came back, not who is one stamp away from a reward. A digital punch card does not get lost, reminds the customer from the lock screen, and leaves the business a real customer list that belongs to it.
A number the customer believes they will reach. A simple rule of thumb: if their natural frequency is once a week, a ten stamp card is about two and a half months, which still looks achievable. A card that is too long does not produce another visit, it produces a shrug.
The customer is told a reward is waiting, and it stays on the card until it is redeemed. If it goes unredeemed you can send one reminder before it expires, and on redemption the card resets for the next round.
Yes. Each branch gets its own counter and its own permissions, staff see only what they need, and the data stays in one club. A customer stamped at one branch carries on earning at another on the same card.
The full product, every screen and mechanism, is on the page The product at a glance. Questions about data ownership, security and what customers experience are answered on the page Questions and answers, and the plans are set out in thePricing.